Privacy Policy

We collect information you provide directly, such as contact details when you create an account or request support. For structural monitoring services, we collect sensor data, including vibration metrics, load readings, and environmental conditions from connected infrastructure. We also automatically collect technical data like IP address, browser type, and usage patterns on our platform.

We use the collected data to provide, maintain, and improve our structural health monitoring services, including generating digital twin models and safety forecasts. Your contact information is used to communicate with you about your account, service updates, and security alerts. Sensor and technical data are analyzed by our AI systems to detect fatigue, assess load capacity, and support infrastructure resilience planning. We may use aggregated, non-personal data for research and development.

We do not sell your personal data. We may share information with trusted service providers who assist in platform operations, data analysis, and infrastructure monitoring, under strict confidentiality agreements. Data may be disclosed if required by law or to protect the rights, property, or safety of BridgeSense, our users, or the public. In the context of monitoring public infrastructure, aggregated and anonymized structural integrity data may be shared with relevant governmental or research entities.

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security assessments. Our sensor networks and data ingestion pipelines are designed with security as a core principle. However, no method of transmission over the Internet or electronic storage is 100% secure.

You have the right to access, correct, or delete your personal information stored by BridgeSense. You can manage your communication preferences and opt out of non-essential emails. For sensor data related to a specific structure under your management, you can request data portability or processing restrictions. To exercise these rights, contact us at [email protected].

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
BridgeSense / Structa Canada Editorial Office
401 West Georgia Street, Suite 1100
Vancouver, BC V6B 5A1
Email: [email protected]
This policy is effective as of 2026.